If you are interested in applying your skills and talents in the progressive and exciting industry of enterprise security, disaster recovery and data protection software, then StorageCraft Technology Corporation is the company for you.
We are looking for creative thinking, self-motivated and dynamic individuals. We offer competitive salaries, benefits and a relaxed and friendly work enviornment. If you find a position that you feel fits your qualifications, please send your resume to
jobs@storagecraft.com.
Customer Service Representative - Draper, Utah (Salt Lake City Area)
StorageCraft is seeking a Customer Service Representative in it's Draper, UT headquarters. This individual will be responsible for inbound calls from customers and must be able to effectively answer product related questions.
The successful candidate will have excellent written and verbal communication skills and the ability to learn and adapt quickly.
For more information, or to apply, please send a resume to:
jobs@storagecraft.com
Channel Sales Manager – Draper, Utah (Salt Lake City Area)
StorageCraft is seeking a Channel Sales Manager for immediate hire. The successful candidate must be comfortable in a highly technical sales environment, customer presentations, and be willing to travel (approximately 25%). The Channel sales manager is responsible for selling StorageCraft products and services through resellers/channels within the US.
Responsibilities include:
• Recruiting new resellers and assisting with the introduction to the reseller program
• Working closely with StorageCraft distribution partners to assist resellers in purchasing through distribution channels.
• Create and present product and sales presentations.
• Assist in training new resellers, helping them to become self-sufficient
Requirements
• 2+ years experience in a channel sales role.
• Ability to successfully complete sales presentations on one’s own.
• Willing to travel domestically.
• Excellent business writing and presentation skills.
• Location: Draper, Utah
To Apply, please send a resume to:
jobs@storagecraft.com
Sales Engineer – Draper, Utah (Salt Lake City Area)
StorageCraft is seeking a Sales/Solutions Engineer for immediate hire. The successful candidate must be comfortable in a highly technical pre-sales environment, customer presentations, trouble-shooting and be able to travel up to 2 weeks per month.
Responsibilities include:
• Provide intensive pre- and post-sales technical training to prospective customers and channel partners.
• Participating in conference calls and customer visits.
• Create and present technical presentations.
• Effectively document specific customer solutions, creating white papers and knowledgebase articles to streamline customer assistance.
• Support Channel Management team.
• Provide feedback to engineering and Product Management team for product enhancements.
• Assist resellers in becoming technically self-sufficient.
Requirements
• 2+ years experience in a pre-sales role.
• Ability to successfully complete sales presentations on one’s own.
• Willing to travel domestically.
• Excellent business writing and presentation skills.
• Location: Draper, Utah
Technical Requirements
• Must have strong networking experience, Storage Experience (RAID, Disk I/O, etc).
• Hands on troubleshooting, configuration and implementation experience.
• Ability to program scripts (eg. Perl, Python, VB).
• Intimate knowledge of Windows Desktop and Server platforms.
To Apply, please send a resume to:
jobs@storagecraft.com
Technical SupportRepresentative
Description:
StorageCraft Technology Corporation is looking for a technical support representative to assist customers in the use of our software products.
Responsibilities:
• Provide technical assistance and troubleshooting support to customers by telephone and email.
• Effectively resolve support incidents, or escalate as necessary.
• Utilize support knowledgebase, forums, and other resources to find resolutions to customers’ technical issues.
• Develop knowledge and technical expertise in the use of our backup, imaging, and data protection software.
• Surpass customer expectations through outstanding customer service.
• Collaborate with the Support department in identifying common problems, technical issues, and solutions.
Requirements:
• 1 – 2 years technical support and/or customer service experience
• High School Diploma; some college preferred
• Strong technical knowledge of all Windows operating systems (Windows 2000, XP, Server 2003, and Vista)
• Strong knowledge of computer hardware, storage (disk I/O, RAID), and networking
• Excellent problem-solving, troubleshooting, interpersonal and communication skills
To Apply, please send a resume to: jobs@storagecraft.com